I ordered an anniversary cake for Lindsey with the following instructions: "Make this cake (in the catalog) without the balloons. It should say, 'Happy Anniversary, Lindsey! Love, Sarah." The picture shows what I got instead. And it's chocolate. I intentionally ordered it as a carrot cake, Lindsey's favorite. I ordered the cake from a bakery in Virginia near my place of work instead of from a bakery in DC. Clearly, that was a huge mistake. I'm very upset about how this has turned out. I'd would have rather the bakery told me they couldn't serve me than to ruin the cake like this.I later confirmed from her that she had paid for the cake in advance. She noted that the bakery owner gave her a refund for the cake and offered to make a new cake for her. She turned down that offer because she didn't waste the food. The bakery owner was apologetic about the sloppy cake, but not about the actual writing content.
Sarah posted the story for support on our shared online community and also on Facebook. Somebody from one of those sources shared her story with the Advocate, who posted this story. Several of the commenters are questioning the legitimacy of the story. But I've known Sarah (virtually) for at least a couple years. It really doesn't seem in her nature to create a fake story like this.
She has chosen to not identify the name of this business. She says that she would feel partly responsible if anybody retaliated against the bakery.